Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. So here’s a quick collection of some of the questions people ask us… along with our answers. If you still have a question, don’t hesitate to contact us (or give us a call) and we’ll be happy to answer it for you.

Will you be listing my house on a Property Portal like Rightmove or actually buying it?
Do you pay fair prices for properties?
How do you determine the price to offer on my house?
Are there any fees or commissions to work with you?
What will our service cost you?
Am I under any obligation?
Is my information confidential?
How does the process work to sell my house?
What sort of homes do we buy?
How are you different from an estate agent?
Is there any obligation when I submit my info?

Q: Will you be listing my house on a Property Portal like Rightmove or actually buying it?

A: Great question. We’re not agents, and we don’t list houses. We are professional home buyers: We buy houses in the North East that meet the purchasing criteria of us or our wide network of investors.

Q: Do you pay fair prices for properties?

A: We buy houses in all situations including those negative equity. Also many of the houses we purchase are below market value (we do this so we can resell it at a profit to another home owner). We are looking to get a fair discount on a property. However, in our experience, many sellers aren’t necessarily expecting a large “windfall” on the property but rather appreciate that we can offer cash, we close very quickly (no waiting for financing), and no time or effort or expense is required on your part of fix up the property or pay estate agent fees. So if your looking for options on selling your house fast…let’s see if we can come to a fair win-win price. (Besides, our no-obligation pricing commitment means that you do not have to move forward with the offer we give… but it’s good to know what we’re offering!)

Q: How do you determine the price to offer on my house?

A: Great question, and we’re an open book: Our process is very straightforward. We look at the location of the property, what repairs are needed, the current condition of the property, and values of comparable houses sold in the area recently. As you know, house values have taken a huge hit in the last 5-10 years and most areas still haven’t seen prices come back up. We take many pieces of information into consideration… and come up with a fair price that works for us and works for you too.

Q: Are there any fees or commissions to work with you?

A: This is what makes us stand out from the traditional method of selling your house: There are NO fees or commissions when you sell your house us. We’ll make you an offer, and if it’s a fit then we’ll buy your house. No hassle. No fees.

Q: What will our service cost you?

A: Nothing! We do not charge to talk about your situation and there are NO fees when selling your house to us.

Q: Am I under any obligation?

A: If you call us or fill out the form on the “Sell Your Home” page you are under NO obligation to sell your house to us and you can accept or reject what we offer you. You have total control and choice as to what you want to do.

Q: Is my information confidential?

A: Absolutely 100%. Your privacy and confidentiality is of the utmost importance to us. We will treat you with professionalism, respect, and understanding and keep your situation fully confidential.

Q: How does the process work to sell my house?

A: First, contact us or fill out the form on the Sell Your House Page. One of our solution specialists will contact you within 24 hours. We will then ask you a few more questions to find out how we can meet your needs. We may be able to make you an offer right over the phone or in most cases schedule a time to view the property and make an offer in person.

We keep things simple and easy for you. Our commitment is to build TRUST throughout the process and keep you informed every step of the way. We will NOT surprise you; surprises are best kept for birthdays!

Q: What sort of homes do we buy?

A: We buy houses in any area of the North East England, any condition, any price range, and any situation. We will buy your house in AS IS condition. You don’t need to do any repairs!

Q: How are you different from an estate agent?

A: Estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any (the average time to sell a property in many markets right now is 6-12 months) and then take a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 2-3% of the sale price of your house (so if it’s a £100,000 house, you’ll pay between £2,000 – £3,000 in commissions to an agent). Find our more about how we a quick house service compares to an estate agent.

Agents provide a great service for those that can wait 6-12 months to sell and who don’t mind giving up some of that sale price to pay for the fees. But that’s where we’re different: We’re not agents, we’re home buyers. Our company actually buys houses. We don’t list houses. Since we’re actually the one buying the house from you, and we pay with all cash… we can make a decision to buy your house within a couple days (sometimes the same day).

Q: Is there any obligation when I submit my info?

A: There is absolutely zero obligation for you. Once you tell us a bit about your property, we’ll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us… and we won’t hassle you, won’t harass you… it’s 100% your decision and we’ll let you decide what’s right for you.

Want To See What We Can Buy Your House For?

Fill Out The Quick Form Below To Get A No-Hassle
No-Obligation All-Cash Offer